Last updated: 30 March 2026

Shipping & Delivery (UK)

Where we deliver

UK Mainland as standard. Remote areas (e.g. Highlands, Islands, Northern Ireland, Channel Islands) available on request and may carry a surcharge.

Order confirmation & split shipments

We'll email your order confirmation and an estimated delivery window. Items may arrive in separate shipments at no extra cost.

Delivery timeframe

Unless we agree otherwise, we will deliver within 30 days of your order or acceptance.

Services & access

• Small items: courier to door.
• Heavy items/flooring: palletised kerbside as standard (ground level at the nearest safe point). Drivers cannot carry goods inside.
• Installation/assembly: available on request and quoted case‑by‑case.

Delivery charges

Delivery is quoted separately after order confirmation and added to your invoice. Selected commercial equipment ships free of charge.

Remote-area or special-access surcharges may apply. Any additional charges will be quoted in advance.

Receiving delivery

Ensure safe access for a large vehicle and that someone can receive and sign. If a delivery fails for reasons within your control, a pre‑shown redelivery charge may apply.

Risk transfer

Risk in the goods passes to you on delivery to the address you provided.

Transit damage

If packaging looks damaged, note it with the driver and take photos. Please email us as soon as possible so we can help quickly. This does not affect your legal rights.

Late delivery rights

If we miss the agreed date, you can set a new reasonable deadline. If we still don't deliver, you can cancel and get a full refund.

Build‑to‑order items

Build‑to‑order or custom‑colour items are non‑cancellable once factory production starts, unless faulty.

Contact

info@aresfit.co.uk · 0333 880 6486